Last Updated: May 14, 2026
At Himalayan Shila, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Who We Are
Himalayan Shila
📍 Address:
Srinagar – Gulmarg Rd, near POST OFFICE, opp. KHAN COMPLEX,
Magam, Jammu and Kashmir 193401
📧 Email:
shilahimalayan@gmail.com
📞 Phone:
+91 6005926416
🕒 Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST
2. Information We Collect
We may collect the following information when you interact with our website:
Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment-related details
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Order history
Technical Information
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IP address
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Browser type
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Device information
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Website usage data
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Cookies and analytics data
3. How We Use Your Information
We use your information to:
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Process and deliver orders
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Provide customer support
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Send order updates and service-related communications
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Improve website functionality and user experience
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Prevent fraud and unauthorized activity
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Comply with legal obligations
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Analyze website performance and traffic trends
We do not sell your personal information to third parties.
4. Payment Information
Payments on Himalayan Shila are processed through secure third-party payment providers.
We do not store complete credit card or payment details on our servers.
Refunds, where applicable, may be processed through:
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Bank Transfer
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UPI
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Store Credit
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve website performance
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Remember user preferences
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Analyze visitor behavior
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Enhance user experience
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Analytics & Third-Party Services
We may use trusted third-party services such as:
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Website analytics tools
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Payment gateways
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Shipping providers
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Customer support tools
These services may collect limited information necessary to perform their functions securely and effectively.
7. Data Protection & Security
We take reasonable technical and organizational measures to protect your information from:
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Unauthorized access
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Misuse
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Loss
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Disclosure
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Alteration
While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.
8. International Orders & Data Processing
As we ship internationally, your information may be processed in different regions depending on shipping and payment requirements.
By using our services, you consent to such processing where necessary for order fulfillment.
9. Your Rights
Depending on applicable laws, you may have the right to:
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Access your personal information
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Request corrections
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Request deletion of your information
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Withdraw consent for marketing communications
To make a request, please contact us at:
📧 shilahimalayan@gmail.com
10. Marketing Communications
We may occasionally send:
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Product updates
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Promotional offers
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Educational wellness content
You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly.
11. Children’s Privacy
Our website and products are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
12. Wellness & Health Disclaimer
Information provided on this website is for general informational purposes only and should not be considered medical advice.
Products sold by Himalayan Shila are not intended to diagnose, treat, cure, or prevent any disease.
Customers should consult a qualified healthcare professional before using any supplement or wellness product.
13. Third-Party Links
Our website may contain links to third-party websites for informational purposes.
We are not responsible for the privacy practices or content of external websites.
14. Policy Updates
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with the revised “Last Updated” date.
15. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Himalayan Shila
📧 Email:
shilahimalayan@gmail.com
📞 Phone:
+91 6005926416
📍 Address:
Srinagar – Gulmarg Rd, near POST OFFICE, opp. KHAN COMPLEX,
Magam, Jammu and Kashmir 193401